Mobile / Casino
This page sets out the legal framework that governs your use of score077, including how we handle your account data, what rules apply to transactions made through Nagad or Bank Transfer, and where you can raise a question or request a correction. Access to score077 depends on your local law and the eligible regions we serve.
score077 operates under a policy framework designed to be transparent about what we can and cannot confirm in every market. Whether you access the platform through a mobile browser, complete a deposit via Nagad, or initiate a Bank Transfer from your account wallet, the same policy rules apply to every interaction recorded on your account. We do not make jurisdiction-specific legal guarantees; instead, we describe what we do, how we store the data produced by those actions, and what you can do if something needs correcting. Bangladesh law governs how local users may access the platform, and eligibility is determined by your region and applicable local regulation — not by the payment method you choose. Where a transaction is initiated through Nagad or Bank Transfer, a record is created in your account history. That record is subject to the same handling rules as any other account data. If you have a question about a specific transaction record, the support routes listed on this page are the right place to start. We update this policy when our practices change, and the version published here is the one currently in effect.
Understanding what falls inside and outside this policy helps you know where to direct a question. The four areas below define the boundary clearly so you can act on the right information.
This policy applies to the account you hold with us — your login credentials, account wallet, transaction history and personal details stored on the platform. Any action you take while signed in falls within this scope, subject to your region's eligibility rules.
Deposits and withdrawals processed through Nagad or Bank Transfer generate records that this policy covers. The policy describes how those records are held, for how long, and how you can request a review if you believe a record is incorrect.
Game content supplied by studios available in our lobby — and all text, images and navigation elements on the score077 site — fall within this policy. Content accuracy is our responsibility; report any discrepancy through the support routes listed here.
Payment processors, network providers and any external links you follow from our site operate under their own separate terms. We do not control those services and this policy does not extend to them. Review the third party's own documentation for the rules that apply there.
Your rights under this policy are practical, not just procedural. You can review the transaction history visible in your signed-in account area at any time — each Nagad deposit or Bank Transfer record shows the date, reference and status. If a detail looks wrong, the correction process starts with a support message that names the specific record in question. You can also request a summary of the personal information we hold on your account; we will respond through the same contact channel you used. Raising a policy question does not require a formal written letter — a message through live chat or email with your account reference is enough for us to locate your record and begin a review. What we need from you is the account reference, the date of the transaction or event in question, and a clear description of what you want checked or corrected. Availability of these actions may be subject to your eligible region and local law.
Open the transaction history in your signed-in account to see every Nagad and Bank Transfer record, including status and reference numbers. This is the starting point for any query.
If your registered name, contact details or wallet reference are wrong, send a correction request through the support route with your account reference attached. We act on the information you provide.
Any question about how your data is handled or what records we hold can be sent via live chat or email. Include your account reference so we can locate your record without delay.
If you need account-level assistance — access issues, unrecognised entries or a request to update stored information — the support team is reachable through the routes listed in the Support section below.
If a question about this policy cannot be resolved by reading this page, use one of the published contact routes below. Have your account reference ready before you get in touch — it lets us find your record and respond accurately.
The live chat button is available in your signed-in account area. Use it to raise a policy question, flag a transaction record query or request a correction. Start with your account reference.
Send your policy or account query to the support email address published in the Contact section of the site. Include your account reference, the date of the relevant action and a short description of what you are asking.
The Help section inside your signed-in account lists common policy topics, transaction record steps and account correction procedures. Check there first — your question may already have a published answer.
We apply consistent data handling rules across every account action — from a Nagad deposit to a Bank Transfer withdrawal request. Here is how each key area works in practice.
Transaction records, account details and session data are stored for the period required by our operating policy. When retention is no longer needed, data is removed in line with the schedule described in our full privacy notice, available from the account Help section.
We use cookies to keep your session active and to understand how pages are used. You can manage cookie preferences through your browser settings. Disabling all cookies may affect how your account session behaves on mobile and desktop.
Your account is protected by login credentials you set. If you believe your account has been accessed without your knowledge, contact the support team immediately using live chat or email and provide your account reference so we can investigate.
When this policy changes, the updated version is published here with no prior notice required. The support email and live chat routes listed on this page are the correct channels for any question about a policy change that affects your account.
These are the questions we receive most often about this policy, account rights and how to get a query resolved.
Access and eligibility depend on your local law and the eligible regions we serve. If your region is supported, this policy applies to your account, your transaction records and any data stored on your behalf. Check your account area for region-specific notices.
Your full transaction history is visible inside your signed-in account. Each entry shows the payment method used — including Nagad or Bank Transfer — along with the date, reference and status. That record is the starting point for any query you want to raise.
Send a correction request through live chat or the support email address published on the site. Include your account reference and describe what you want corrected. We will locate your record and confirm the outcome through the same contact channel.
Yes. Send a request through live chat or email with your account reference attached. We will confirm what personal information is stored and respond through the channel you used. Availability may depend on your eligible region and applicable local regulation.
Retention rules set out how long account and transaction data is kept after your last activity. The detailed schedule is published in the privacy notice available through the Help section of your account. Data is removed when retention is no longer required under our policy.
The updated version is published on this page whenever we make a change. There is no separate notification sent to accounts, so we recommend checking this page if you have a question about current rules. The live chat and email routes remain the right way to ask about any change.